Admin roles on Workplace
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There are 4 default admin roles on Workplace:
- System admin
- Account manager
- Content moderator
- Analyst
System admin permissions
System admins have full permissions across Workplace. Your Workplace needs at least 1 system admin. There is no maximum limit to the number of system admins you can have. System admins need to have an email address associated with their Workplace account.
System admins can:
- Contact Workplace support
- See the What’s New admin page
- Manage early access to features and changes
- Manage global navigation for their organization’s Workplace
- Assign admin roles
- Manage badges
- Add and remove email domains
- Manage Frontline access
- Manage groups
- Create, edit and share Knowledge Library content
- Manage company settings and configure integrations
- Manage Draft For permissions
- Manage surveys
- Add and remove accounts
- Mark posts as key updates
- Moderate inappropriate content
- See all Workplace insights
- Manage campaigns
- See group insights
- See post insights
Permissions for account managers, content moderators and analysts
Click to see admin permissions for:
Account managers
Content moderators
Analysts
Custom admin roles on Workplace
If you want a different admin role than the 4 default roles, learn how to create a custom admin role.
Note: Only system admins can create a custom admin role.
